We receive lots of messages. While we are very happy to fix our plugins, often, the issues are related to other factors. Please make sure you read the following points. The real developers will reply to you and not a help desk! 😎
- If you have an issue with a free plugin, please use the official WordPress forum for this plugin. This form is for license holders. Insert your serial key as your message might be ignored otherwise.
- If you have a license issue, have a look at the License Issues page first.
- If you have a technical issue, make sure you carefully read the associated FAQ (or debugging page) and checked your PHP Error Logs. If WP Rocket (or any other caching plugin), or Maintenance Mode is enabled, we can’t provide support.
- Explain your issue as briefly and clearly as possible. We need to reproduce exactly the issue you are experiencing. Share some screenshots (try SnipBoard).